Last updated 14^th August 2026

## 1. About these terms

These terms govern your use of the Craftr’s Mind and the purchase of  documents  and books or digital products from us.

The Website is operated by: Business name: Clayaround.com

Trading name: The Crafter’s Mind

Address: Larkrise, Garthmyl, Montgomery, Powys, SY15 6SB

Email: Pennyonly@thecraftersmind.co.uk

By using the Website, you agree to these terms. If you do not agree, please do not use the Website.

Our [Privacy Policy link]  also apply to your use of the Website.

 Using the Website

You agree to use the Website lawfully and not to:

– Use it for fraudulent, unlawful or harmful purposes.

– Attempt to gain unauthorised access to the Website or its systems.

– Introduce viruses, malware or other harmful material.

– Interfere with the security or operation of the Website.

– Copy, scrape, reproduce or commercially exploit Website content without permission.

– Use the Website to infringe another person’s intellectual-property rights.

We may suspend or restrict access where reasonably necessary for security, maintenance, misuse or legal reasons.

 Website content

We ensure that information on the Website is accurate and up to date. However, we do not guarantee that the Website or all content will always be complete, accurate, available or free from errors.

Website content is provided for general information and does not constitute professional, financial, medical or legal advice unless expressly stated otherwise.

Intellectual property

Unless stated otherwise, we own or are licensed to use the copyright, trade marks, designs, text, images, graphics, software and other content on the Website.

You may view and use Website content for personal or internal business purposes only. You must not reproduce, modify, distribute, sell, publish or commercially exploit it without our prior written permission.

Digital products

We may sell or provide digital products such as [e-books, templates, photographs, courses, audio files or software] through the Website.

Before ordering, the product description will explain, where relevant:

– What the product contains.

– The file format and size.

– Compatible software or devices.

– Any technical requirements.

– Whether updates or support are included.

– Any licence restrictions.

You are responsible for checking that the product is suitable for your intended use and compatible with your device or software.

6. Orders and payment

An order is submitted when you complete the online checkout process and select the relevant payment button.

Your order is subject to our acceptance. We may reject or cancel an order where:

– The product is unavailable.

– There is an obvious pricing or description error.

– Payment is not authorised.

– We reasonably suspect fraud or misuse.

– We cannot legally supply the product.

NB   That goods are displayed is an inviting  to buyers to make an offer at the price marked and is called ‘invitations to treat’. A potential buyer cannot insist that a trader should sell her/him any goods simply because they are on display.

Prices are shown on the Website and include VAT where applicable.   We are NOT VAT registered.

Payments are processed by Woo commerce.  We do not store complete payment-card details.

Delivery

Products will be processed usually within 24 hours and delivered by Royal Mail.

Where possible we use recycled packaging.

Download access

After successful payment, we will provide access to the digital product by  email within 24 hours

You must not share, resell, publish or distribute a download link intended for your personal use.

If a download product is not received, contact us at Pennyonly@thecraftersmind.co.uk.  We may provide a another appropriate remedy.

Licence to use downloads

Unless the product description says otherwise, we grant you a limited, non-exclusive, non-transferable licence to use the downloaded product for personal use only.

You must not, unless we give you written permission:

– Resell, sublicense or redistribute the product.

– Upload it to a public website, file-sharing service or repository.

– Claim that you created it.

– Remove copyright, ownership or licensing notices.

– Use it to create a competing product.

– Share it with people outside the permitted user group.

Your licence ends if your purchase is refunded, cancelled or terminated under these terms.

 Consumer rights and faulty downloads

If you are a consumer, your legal rights apply in addition to these terms.

Digital content should be of satisfactory quality, fit for purpose and as described. If the digital product does not meet those requirements, you may have rights to a repair or replacement and, where appropriate, a price reduction or refund. [legislation.gov](https://www.legislation.gov.uk/ukpga/2015/15/notes/division/3/1/4)

Nothing in these terms affects rights that cannot legally be excluded or limited.

Cancellation and refunds

If you are a consumer, you may normally have a 14-day cancellation period for an online contract. However, for digital content  that is supplied immediately, you may lose that cancellation right once your supply begins.   We will obtain that confirmation during checkout where applicable.

This does not remove your legal rights if the digital product is faulty, does not match its description or otherwise fails to comply with applicable law.

To request cancellation, a refund or a remedy, contact:  Pennyonly@thecraftersmind.co.uk

You may use the following wording:

> I hereby give notice that I cancel my contract for [description of product], ordered on [date]. 

> Name: [name] 

> Address/email: [contact details] 

> Date: [date]

For online sales, businesses should provide customers with information about cancellation, digital content functionality, compatibility, pricing and delivery in a form they can save for future reference. [gov](https://www.gov.uk/online-and-distance-selling-for-businesses)

Refund process

Where you are entitled to a refund, we will normally refund the original payment method within [14 days] of confirming that a refund is due.

We may require you to stop using and delete a product where the contract is cancelled or a refund is issued.

Liability

We do not exclude or limit liability where doing so would be unlawful, including liability for:

– Death or personal injury caused by negligence.

– Fraud or fraudulent misrepresentation.

– Breach of your statutory consumer rights.

– Any other liability that cannot legally be excluded or limited.

Subject to the above, we are not responsible for losses that were not reasonably foreseeable or for business losses suffered by a consumer.

If you are purchasing for business purposes, our total liability arising from the relevant purchase will be limited to the amount paid for the relevant product , except where the law does not permit that limitation.

Third-party links and services

The Website may contain links to third-party websites or services. We do not control and are not responsible for their content, availability, security or privacy practices.

Your use of third-party services may be subject to their own terms.

Changes to the Website or these terms

We may update the Website and these terms from time to time.

Governing law

These terms are governed by the law of [England and Wales / Scotland / Northern Ireland].

If you are a consumer, you will also retain any mandatory rights and protections available under the law of the part of the UK in which you live.

The courts of [England and Wales / Scotland / Northern Ireland] will have jurisdiction, subject to any mandatory consumer rights.

 Contact and complaints

Please contact us first if you have a question, complaint or problem with a download:

– Email: Pennyonly@thecraftersmind.co.uk

– Postal address: Larkrise,Garthmyl, Montgomery, Powys, SY15 6SB

We will try to resolve complaints promptly and fairly.